7 Replies Latest reply: Jul 1, 2011 8:51 AM by Richard Chilvers RSS

    Excel not opening from Access Point


      On one user's PC, when using AccessPoint and the Java client, when she clicks on the Excel button on any chart or table, Excel does not open.

      When she clicks on the Excel button a 2nd IE window opens briefly and then closes again.

      Excel used normally on her PC is fine. Other users can use Excel from AccessPoint fine.

      Does anyone have any ideas why this would be happening?

      All advice greatly appreciated.