Thanks for your reply. I have read samething in another thread but I was trying to find out whether there is any better of way doing this.
I guess, this would be the simplest way.
1. I have quite a few places the .pgo files but only on one folder has today's date as last modified date. So I guess they are the right one. There are four .pgo files: BorrowedCalData.pgo, CalData.pgo, TicketData.pgo and ServerCounters.pgo. The last one is three month old but remaining has today's date as last modified date. Do I need to delete all of them?
2. There are six services running, which one should I stop and restart?
Qlikview Directory Service Connector
Qlikview Distribution Service
Qlikview Management Service
Qlikview Publisher Command Centre Service
Thanks in advance.