12 Replies Latest reply: Feb 14, 2011 5:29 AM by ASasada RSS

    Qlikview Server stops responding V9 SR5

      Hi All,

      We recently upgraded to V9 SR5 (last Wednesday) and this week I have noticed that each day around midday the Qlikview Server service is showing as stopped in the Qlikview Management Console, even though it is still running as far as Windows is concerned.

      error loading image

      (When the problem happens the QlikviewServer is shown as Stopped)

      I had a look through the Event Viewer in Windows and noticed a number of failures for the CommandCenterService:

      error loading image

      This is happening around the time that we get the issue, however I did see a successful connection at 12:26PM. Im not sure if these errors are related to the issue I am getting with the Server or not. The error for the CommandCenterService is:

       

       

      System.TimeoutException: The operation has timed out.

      at QlikTech.NetClient.QvClient.GetMessageDataFromSocket(Byte[] buffer)
      at QlikTech.NetClient.QvClient.GetMessageSizeFromSocket()
      at QlikTech.NetClient.QvClient.Execute(Byte[] request)
      at QlikTech.NetClient.QvClient.Execute(String request)
      at QlikView.Backstage.Wrappers.QvsWrapper.CallFunction(String methodname, String iStartElement, String iStartAttribute, IXmlSerializable arguments, IXmlSerializable outpar)
      at QlikView.Backstage.Wrappers.QvsWrapper.GetServerStatus()
      at QVPublisherCommandCenterService.ServiceImpl.DoGetServiceStatuses()

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





      We are running the following:

      Windows Server 2003 R2 (Service Pack 2) x64
      Qlikview Server 9.0.7502.8 SR5
      Qlikview Client 9.00.7469.8 SR4

      Any help would be appreciated!

      Regards,

      Trevor