NPrinting does not handle updating the list of objects , the only way to update the list of objects as discussed .To restart the engine is NPrinting window windows services as shown in the image.
This version is the first after buying NPrinting by Qlik , so I think that's the reason for so many failures , apparently in June published the first update , hopefully corrected and leave at least the same functionality of the previous version of the product.
I did some tests on one of my installation:
- I created a new connection to a Sense App from a Sense Server
- Generated the cache and created a simple report
- Go back to the app and I added a sheet with a couple of simple objects
- I refreshed the connection cache
- I reopened the Designer and I was able to add the new objects
So I'm not able to reproduce the issue. I could suggest to check that you connected the correct Sense app, that the NPrinting user has not restriction on access the app and that the cache was correctlly re-generated. Please check also the Qlik NPrinting logs in order to be sure that there are not error messages.
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