4 Replies Latest reply: May 3, 2016 9:07 AM by Benjamin Stähr RSS

    No IE plugin access to document for one user

    Benjamin Stähr

      Hey guys,

       

      following problem that has been driving us crazy for the last couple of days.

       

      We have two QV Servers running with a single QMC (one for testing, one for production).

      We have a customer that has access to a single document for two users on both servers.

       

      Currently we distribute this document in a single task to both servers.

      Both have the same web server settings.

      Both users can see the document in both access points.

       

      But here is the kicker: One user has the IE plugin available for both servers while the other only sees it on the test server.

       

      Any ideas how that can happen?

       

      Cheers

      Benjamin