6 Replies Latest reply: Nov 5, 2010 9:26 AM by Daniel Rozental RSS

    Can't access QEMC System Tab

    Daniel Rozental

      Locally from the server we can access all QEMC tabs but when accessing it from a different computer we can see Status and Document tabs but not the System one.

      Port 4780 isn't blocked since we can see other tabs.

      Any ideas?

      Thanks

        • Can't access QEMC System Tab
          Daniel Rozental

           

          The following error is being logged in the QlikviewManagementService log everytime we try to access the system tab.

          10/22/2010 14:09:55.5217655 Error Request failed (Alternate get): System.Net.HttpListenerException: The network connection was aborted by the local system
          at System.Net.HttpResponseStream.Write(Byte[] buffer, Int32 offset, Int32 size)
          at QlikView.ManagementService.BackstageWebServer.RespondFileContent(String filename, HttpListenerResponse response, HttpListenerContext context)
          at QlikView.ManagementService.BackstageWebServer.HandleAlternateGet(HttpListenerContext context)
          10/22/2010 14:09:55.5217655 Error Failed to send response: An operation was attempted on a nonexistent network connection
          10/22/2010 14:09:55.5217655 Information Response aborted


            • Can't access QEMC System Tab
              Daniel Rozental

              Bump. Any takers? Any ideas?

                • Can't access QEMC System Tab

                  If you see tab "Status", what does it tell in "Services" ? All green and running?

                  If not, try restarting all , at same time.

                  -Alex

                   

                    • Can't access QEMC System Tab
                      Daniel Rozental

                      Thanks for your response Alex, everything is working fine, even the QEMC works fine locally but not from a different PC.

                      Services and server have been restarted several times.

                       

                        • Can't access QEMC System Tab

                          Hi,

                          Some ideas:

                           

                          • anything special in other log files, or Windows Event log?
                          • are you member in QlikView Administrators group ?
                          • is firewall really open, try from command line "telnet server 4780" . Terminal scrolling briefly and a blank screen means ok
                          • is client in same Windows domain as the server?
                          • did you modify permissions on file SystemSetup.htm in folder C:\Program Files\QlikView\Management Service\QEMC ?
                          • are all QlikView services running with same account? Try to change that to System or Network Services , and see if it helps.
                          • are you running IIS and QlikViewWebServer at the same time, with Qlik IIS components installed?


                          -Alex

                            • Can't access QEMC System Tab
                              Daniel Rozental

                              Thanks a lot for taking an interest Alex.

                              • anything special in other log files, or Windows Event log?

                              This is the only thing being logged in the Management Service log file (trace enabled)

                               

                              11/4/2010 10:42:28.9734407 Information Qlikview Management Service.exe Information: 0 : Request recieved [GET]: http://pwin0369:4780/QEMC/SystemSetup.htm

                              11/4/2010 10:42:28.9734407 Information QEMC/SystemSetup.htm

                              11/4/2010 10:42:28.9734407 Information Qlikview Management Service.exe Information: 0 : QEMC/SystemSetup.htm
                              11/4/2010 10:43:11.6148844 Error Request failed (Alternate get): System.Net.HttpListenerException: The network connection was aborted by the local system
                              at System.Net.HttpResponseStream.Write(Byte[] buffer, Int32 offset, Int32 size)
                              at QlikView.ManagementService.BackstageWebServer.RespondFileContent(String filename, HttpListenerResponse response, HttpListenerContext context)
                              at QlikView.ManagementService.BackstageWebServer.HandleAlternateGet(HttpListenerContext context)


                              • are you member in QlikView Administrators group ?

                              Yes

                              • is firewall really open, try from command line "telnet server 4780" . Terminal scrolling briefly and a blank screen means ok

                              Yes, the rest of the QEMC works fine, telnet works as well.

                              • is client in same Windows domain as the server?

                              Yes

                              • did you modify permissions on file SystemSetup.htm in folder C:\Program Files\QlikView\Management Service\QEMC ?

                              No, no permissions were messed around with.

                              • are all QlikView services running with same account? Try to change that to System or Network Services , and see if it helps.

                              Yes, same account. I'll try running them on local system.

                              • are you running IIS and QlikViewWebServer at the same time, with Qlik IIS components installed?

                              We're not running IIS, only QWS.

                              Thanks again.