13 Replies Latest reply: Mar 2, 2011 1:37 PM by jim OConnor RSS

    Server 8.5 keeps loading already loaded docs (ID 108); Memory keeps climbing; Will crash soon

      The memory held by QVS keeps rising because QVS keeps loading already loaded docs into memory for two users.

      Specs:

      • Qv Server 8.5
      • Server: 64bit, 256GB RAM, 4 8-Core hyperthread CPUs
      • Windows Server 2008 R2
      • IE Plugin Client 8.5 (latest release)

      Here's the log seeing the following in the QVS EVENT.log:

       

      EventID Message Severity Timestamp
      302CAL usage: Named CAL "LEINTERNAL\TLWATER" unused - remaining count = 0.Warning2010-10-22 12:59:29
      302CAL usage: Named CAL "LEINTERNAL\TLWATER" unused - remaining count = 1.Warning2010-10-22 12:59:12
      302CAL usage: Named CAL "LEINTERNAL\ACJOHAN" unused - remaining count = 0.Warning2010-10-22 12:54:57
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:47:40
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:46:06
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:44:30
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:43:28
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:42:08
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\LE@SEARS V2.QVW was loaded.Information2010-10-22 12:40:50
      302CAL usage: Named CAL "LEINTERNAL\ACJOHAN" unused - remaining count = 0.Warning2010-10-22 12:38:50
      302CAL usage: Named CAL "LEINTERNAL\ACJOHAN" unused - remaining count = 1.Warning2010-10-22 12:38:50
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\Z_QA RETURNS APPLICATION_024.QVW was loaded.Information2010-10-22 12:35:45
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\Z_QA RETURNS APPLICATION_024.QVW was loaded.Information2010-10-22 12:34:21
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\Z_QA RETURNS APPLICATION_024.QVW was loaded.Information2010-10-22 12:32:53
      108The document \\USAP024\SERVERMOUNTEDQVWFILES\Z_QA RETURNS APPLICATION_024.QVW was loaded.Information2010-10-22 12:28:59


      We can't put users on this new server until we can resolve this. Any ideas?!

      Thanks, Tyler