RabbitMQ service won't start?

[erjohnso]

Good afternoon and greeting from Qonnections!

We are implementing NPrinting17 (upgrading from QlikView PDF Generator). We have Nprinting successfully installed and were making headway on our first test reports when the engine went offline; the cause being that the server service RabbitMQ won't start/stay running. Has anyone run into this and resolved or have advice? I've googled the issue and found general potential solutions but was hoping someone here might have an NPrinting-specific recommendation.

Thank you!

[erjohnso · Accepted solution]

Found the issue...we had reinstalled rabbit server on the server with an account that did not have logon as service privileges. Reinstalled and we are up and running!