1 Reply Latest reply: Apr 24, 2017 3:57 AM by Qaadir Vermeulen RSS

    Cannot uninstall or upgrade Qlik Sense Desktop

    James Morse

      I had previously installed Qlik Sense 2.1.1.0, and now I can neither uninstall it nor upgrade to 2.2.4.0.

       

      When I attempt to uninstall in the Windows Program and Features / Uninstall a Program screen, I get a Windows error that Qlik Sense Desktop has stopped working and have to close the uninstall program.

       

      When I run the latest Qlik_Sense_Desktop_setup.exe to try to upgrade, I get an error (see attached logs).

       

      I'm running Windows 8.1, so I just installed the .NET Framework 4.6 and rebooted afterward to see if that would help (it didn't).

       

      I'm stumped.