0 Replies Latest reply: May 18, 2016 7:55 AM by Drikus Loots RSS

    Warning Failed to get client: Failed to get ticket

    Drikus Loots

      Hi All

       

      We have a situation where Access Point is up and running fine, but when we try and open one specific model, we get a Reconnecting screen and the Connection Lost error screen.

       

      When I check the webserver Logs I see : Warning Failed to get client: Failed to get ticket

       

      I have tried the following:

       

      Deleting the .shared and .Meta files

      Deleting the TicketData.pgo files and recreated them

      Restarted all services

       

      The model opens fine with Desktop version.

       

      Any help would be appreciated! Many thanks!