4 Replies Latest reply: Aug 31, 2016 2:11 AM by Bart Verweire RSS

    Sense wont start

    Matthew Cornish

      Just installed Sense (I have View installed fine) and the installation completes and when I start this is what I get.

       

      Capture.PNG

       

      It never loads the main screen

        • Re: Sense wont start
          Bart Verweire

          I'm having the same issue. On windows 7 (virtual desktop).

           

          Bart

          • Re: Sense wont start
            Shaima Mahmoud

            Make Sure that you have this folder in your Computer

             

            Documents >Qlik> Sense>Apps

             

            Try to empty some of your memory be killing unnecessery processes then when your are starting the Qlik Sense, Right click > run as Administrator

            • Re: Sense wont start
              Bart Verweire

              None of the suggestions worked.

               

              - create folder Documents > Qlik > Sense > Apps : didn't exist

              - run as administrator

              - uninstall and re-install

              - uninstall and re-install as administrator, run as administrator

              - memory is not a problem. I'm using 2.7 of 8 GB.

               

              the Qlik sense window still shows a blank screen.

              The folder Documents > Qlik > Sense > Apps now contains 4 qvf files. Double clicking on them doesn't help.

              The log file shows :

               

              SeverityTimestampProcessIdThreadIdMessage
              INFO20160831T080334.368+020047406428Invalid parameter handler set
              INFO20160831T080334.461+020047406428ComputerName is V51WX4F
              INFO20160831T080334.629+020047406428Locale(s) set
              INFO20160831T080334.696+020047406428QHeap initialized
              INFO20160831T080334.740+020047406428Running in desktop mode
              INFO20160831T080334.741+020047406428Initiating server license.

               

              too bad ...