1 Reply Latest reply: Dec 2, 2013 5:55 AM by Senthil Vel RSS

    Close Browser window instead of server reconnect


      Hi All,

      At one of my clients, we have the following situation:

      - User logs in to portal
      - Portal fires of a ticket to QlikView server
      - QlikView server returns a link to the user, which is used to login to qvw file
      - QVW file loads in a pop-up window (inside an iFrame).

      We have set the QlikView server on a 10 minute time out when users are idle. When this happens, QlikView server will try to do a server reconnect. However because only the portal can initiate new sessions at QV server, the user will end up being in a loop (not able to connect to the document anymore).

      To force the user back to the portal (and create a new session from there), we would like to disable the server reconnect, and close the pop-up windown with QlikView application in it. If possible with a custom error message ("You have been idle too long, you are now being returned to the Portal").

      Question is, has anybody done this before?