2 Replies Latest reply: Jun 3, 2016 6:05 AM by Sankar Rajamoorthy RSS

    TLS handshake error in NPrinting 17

    Sankar Rajamoorthy

      hi Experts..

              I have installed NP17 server by using separate user\administrator account with 'log on as service' and also installed qlikview desktop (86bit) with valid license in that account. Then I installed NP17 engine in the same machine by using same account

      after that installation I was opened NP server and give the valid license key so the key is activated.

      Then I create a new app and add the engine so the engine status online after that I create a connection for app like below


      then I saved the connection field then my connection filed shows (one or more engine not working) so I give the reload metadata

      my connection status shows ok but cache status shows error like below


      then I checked out my log files  so the web engine log file shows like


      TLS handshake error.. and engine log shows likeCapture4.PNG

          then scheduler log shows like



      I haven't installed Qlikview server so how can I get TLS handshake error in web engine then I installed qlikview desktop 11.2 (86) bit

      and NPrinting (64) bit is there any issue ? 

      so how can I resolve this cache status error for creating report any suggestion..