5 Replies Latest reply: Mar 16, 2012 7:40 AM by Annika Palm RSS

    E-mail Alert configuration

      Hi all,

      I'm working with a customer running Qlikview Server SBE WITHOUT QlikView Publisher. They want to enable the e-mail alerts when a document reload goes wrong. I configured the mail server to send HTML e-mails and authentication to use username and password. I ran the send-email test and it was successfully delivered into the administrator's mailbox. I also, set the SMTP option under the QlikView Server Settings tab to send the alerts, however, whenever a document realod fails it throws an error in the log, saying that the user should be authenticated before sending an e-mail, obviously the email is not generated, does anyone have any ideas on this?? am I missing a configuration step???

      Thanks in advance.

      Regards.