3 Replies Latest reply: Mar 30, 2011 11:23 AM by Damián D'Onia RSS

    QV10: Server hangs after COM+ error

      We're using QV10 SR1 since last friday and the server is very unstable when running tasks. Prior the Qlikview WebServer fall, in the Event Viewer > System always appears the following error:

       

      Event Type: Error
      Event Source: DCOM
      Event Category: None
      Event ID: 10010
      Date: 1/21/2011
      Time: 6:15:33 AM


      User: N/A
      Computer: AS_E5S6
      Description:

       

      The server {7D26D6D1-415E-11D1-934D- 0040333C91CC} did not register with DCOM within the required timeout.

      The GUID is for "QlikViewBatch 7.0 Application". After that, there are many errors like this:

      Event Type: Error
      Event Source: Application Popup
      Event Category: None
      Event ID: 333
      Date: 1/21/2011
      Time: 6:16:15 AM


      User: N/A
      Computer: AS_E5S6
      Description:

       

      An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry.

      In the Event Viewer > Application, I've this errors:

      Event Type: Error
      Event Source: QlikView Distribution Service v10.0.8811
      Event Category: None
      Event ID: 0
      Date: 1/21/2011
      Time: 6:15:34 AM


      User: N/A
      Computer: AS_E5S6
      Description:

       

      Failed to create QlikView Engine.. Exception=System.Runtime. InteropServices.COMException (0x80080005): Retrieving the COM class factory for component with CLSID {7D26D6D1-415E-11D1-934D- 0040333C91CC} failed due to the following error: 80080005.
      at QVBWrapper.Document. CreateQVBProcess(ILogBucket i_LogBucket)

      and:

      Event Type: Error
      Event Source: QlikView Distribution Service v10.0.8811
      Event Category: None
      Event ID: 0
      Date: 1/21/2011
      Time: 6:16:11 AM


      User: N/A
      Computer: AS_E5S6
      Description:

       

      Failed to create QlikView Engine.. Exception=System. ComponentModel.Win32Exception: Insufficient quota to complete the requested service
      at System.Diagnostics. NtProcessManager. GetProcessIds()
      at System.Diagnostics. ProcessManager.GetProcessIds( String machineName)
      at System.Diagnostics.Process. GetProcessById(Int32 processId, String machineName)
      at QVBWrapper.Document. CreateQVBProcess(ILogBucket i_LogBucket)

       

      I tried a clean reinstall. I set the CPU throttle at 90%. A maximun of 6 task.

       

      Has anyone experienced the same problem? Did you find a solution/workaround?

       

      Thanks,

      dd. //

       

      Qlikview 10 SR1 + Windows Server 2003 (without QV Publisher)

       

        • QV10: Server hangs after COM+ error

          Qlikview 10 SR1 + Windows Server 2003 (with QV Publisher) + SQL server 2005


          same problem here! we installed v10 SR1 2 weeks ago. and we had 3 crashes already and the server is running very unstable.

          Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4


          Any suggestions are welcome.

          regards

          JJ.

           

          This Event is appearing 4-5 times in a minute in event log.

          Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4

           

          Event Type: Error

          Event Source: Application Popup

          Event Category: None

          Event ID: 333

          Date: 21/03/2011

          Time: 09:48:52

          User: N/A

          Computer: RB-2K3

          Description:

          An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry.

           

           

          Event Type: Error

          Event Source: DCOM

          Event Category: None

          Event ID: 10010

          Date: 21/03/2011

          Time: 09:48:46

          User: N/A

          Computer: RB-2K3

          Description:

          The server {7D26D6D1-415E-11D1-934D-0040333C91CC} did not register with DCOM within the required timeout.

           

          Event Type: Error

          Event Source: MSSQLSERVER

          Event Category: (2)

          Event ID: 26040

          Date: 21/03/2011

          Time: 09:48:53

          User: N/A

          Computer: RB-2K3

          Description:

          Server TCP provider has stopped listening on port [ 1433 ] due to a failure. Error: 0x2747, state: 2. The server will automatically attempt to reestablish listening.

           

          Event Type: Error

          Event Source: SNMP

          Event Category: None

          Event ID: 1501

          Date: 21/03/2011

          Time: 09:49:09

          User: N/A

          Computer: RB-2K3

          Description:

          The SNMP Service encountered an error while setting up the incoming transports.\n The IP transport has been dropped out.

           

           

          Event Type: Error

          Event Source: DCOM

          Event Category: None

          Event ID: 10000

          Date: 23/03/2011

          Time: 13:05:06

          User: N/A

          Computer: RB-2K3

          Description:

          Unable to start a DCOM Server: {7D26D6D1-415E-11D1-934D-0040333C91CC}. The error:

          "Insufficient system resources exist to complete the requested service. "

          Happened while starting this command:

          "C:\Program Files\QlikView\Distribution Service\qvb.exe -Embedding

           

           

          Event Type: Information

          Event Source: Application Popup

          Event Category: None

          Event ID: 26

          Date: 23/03/2011

          Time: 13:05:04

          User: N/A

          Computer: RB-2K3

          Description:

          Application popup: DTExec.exe - Application Error : The application failed to initialize properly (0xc0000142). Click on OK to terminate the application.

           

          Event Type: Error

          Event Source: Application Popup

          Event Category: None

          Event ID: 333

          Date: 23/03/2011

          Time: 13:05:39

          User: N/A

          Computer: RB-2K3

          Description:

          An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry.

           

            • QV10: Server hangs after COM+ error

               


              An I/O operation initiated by the Registry failed unrecoverably. TheRegistry could not read in, or write out, or flush, one of the files thatcontain the system's image of the Registry.

              Insufficient system resources exist to complete the requestedservice.



               

              Based on the two error messages above, there is memory shortage.Possible causes

              • the data volume grew suddenly a lot
              • there is some error in the QV scripts
              • there is some error due to upgrading components (ex due to upgrading service packs in QV, in SQL server, in OLE DB drivers)


              -Alex

                • QV10: Server hangs after COM+ error

                   

                  Actually, is a resources problem. After some research, we found that QV10 multi-threading strategy seems to be too eager. So, the workaround we found was to set the "CPU throttle" at 60%, "Max concurrent reloads" to 4 (our server has 8 cores), and schedule QV services restart every night before task reload start. Using this setup, we're getting much less COM+ errors.