3 Replies Latest reply: Jun 30, 2016 4:24 AM by Peter Cammaert RSS

    QMC schedule job no last execution date, Source document no documents

    Melanie J

      Not quite sure how to explain, but here goes.

       

      This morning, there were jobs running like normal.  There was some failed job but not alarming so far.

       

      Login to:

      1)  QMC no issues.

      2)  Unable to Remote Desktop to the Production Server.  Note:  Publisher and Production are in 1 server.

      3)  Login to the Access Point, no application at the main screen.

       

      Thought that the Qlikview services were hanging, I wanted to stop the jobs which was running manually but unresponsive.

      So a decision was made to reboot the Production Server.

       

      After the reboot, I was able:

      1) Remote desktop to the server

      2)  Access Point able to view applications assigned

      3)  QMC able to sign in.

       

      However the QMC Status -> Task, Last Execution & Started/Scheduled was blank, Task History & Logs also didn't have any information.

       

      What should I check/do to find out more information.  When I check the Memory utilization graph, it was running at its max.  Job running at that hour should not impact the system as there was change in the scheduling.

       

      Thanks

      Mel