how to solve this error "invalid charaters inpath" in Qlikview Nprinting?

[#1]

Hi experts,

        I am using Nprinting version 16.2 sr2. I am sending weekly reports to my employees.Recently I had an issue called "invalid characters in path".

After this issue some of my employees didn't get their reports.

can anyone tell what happened and how to solve this issue?

please find attachment for error message snapshot.

[Stephen_Jasionowski]

Try SR4, there is an item in the release notes that pertains to this error:

Apostrophe (') in output folder leads to 'Error: Invalid characters in path' Apostrophe (') is not on the list of invalid folder names in Windows, but a report task that saved output files to a folder with a name that includes an apostrophe (') failed with 'Error: Invalid characters in path'.

[#3]

Hi Stephen ,

               thanks for your reply.

I am considering your suggestion.

Is there is anyway to solve this in SR2 itself ?Because,upgrading will take time.

kindly mention is there is anyway to solve this in SR2 version.