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Hello,
In Nprinting 17, using the web console, cache generation only works for some qvs, but for others, it never generates even though the one it works for has more data/bigger file/etc. Are there some elements that must not be in a qvw for the cache to generate? I have tried restarting Qlikview Nprinting services and even restarted the engine and recreated all connections/apps/etc., but for some qvws, it never generates the cache. Please guide. Thank you.
If you are still using NP 17 Initial Release, please upgrade to NP 17 SR 1 available for download from the Qlik Downloads site. You must be logged on and have access to the the download site. NP 17 SR 1 has an abundance of cache generation issue fixes.
If after upgrading to NP 17 SR 1 and you are still experiencing issue with regard to generation please submit a support request to the Qlik Support site at the link below.