6 Replies Latest reply: Feb 16, 2011 6:44 AM by JessicaG RSS

    no USER CAL for your account

      Hi,

      I have users that are listed in the QMC as quarantined until HH:MM:SS and they are getting the message "Access denied The server has no USER CAL for your account. Please contact your system administrator."

      I understand that this happened when i tryed to delete the users and that they get quaratined for 24 hours before being removed from the list.

      But the user cant wait 24 hours, so how will I do to "activate" him again?

      / Jessica