18 Replies Latest reply: Aug 18, 2016 5:13 AM by andy whitfield RSS

    URGENT Question on Licence Lease Issue! Help please!

    andy whitfield

      Morning Folks,


      we have a client who is struggling to lease a licence. They have a licence allocated on the server and licence lease is enabled, when attempting the process using the 'Open in Server' option, they get the following:



      I have read elsewhere that the user needs to have Admin Rights on their local PC, can someone confirm this is the case?


      They are running Qv11.2 SR 13.


      Another user with full Domain Access rights, has attempted the routine without issue on the SAME PC


      Thanks in advance




      PS - help is urgently require as I am off on vacation after today for a week of so and would like to sort this before I go!