10 Replies Latest reply: Mar 29, 2011 8:16 AM by todwith1d RSS

    APPCRASH qv.exe

       

      Hi all,

       

      I am finding regular APPCRASH events for qv.exe on my server. These all occur on qvd builder reloads.

       

      Several different builders, fail but all eventually run successfully after one or several failures. Also, they do not fail every day. In other words, I cannot find a pattern.

       

      At first I thought it was an out of memory issue but it occurs even when 80 percent ram free.

       

      Typically, the exit codes are: 529697949 and 1073740771

       

      The Event Log text and an appcrash report are below.

       

      Thanks for any thoughts.

       

       

      EVENT INFO:

       

      Faulting application name: Qv.exe, version: 9.0.7646.9, time stamp: 0x4c9cdfb7

      Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

      Exception code: 0xe06d7363

      Fault offset: 0x000000000000aa7d

      Faulting process id: 0x1b38

      Faulting application start time: 0x01cbdbf1cfd64442

      Faulting application path: C:\Program Files\QlikViewDesktop\Qv.exe

      Faulting module path: C:\Windows\system32\KERNELBASE.dll

      Report Id: 104828e2-47e5-11e0-95a9-0017a477044e

       

      CRASH REPORT INFO:

       

      Version=1

      EventType=APPCRASH

      EventTime=129438845977674274

      ReportType=2

      Consent=1

      ReportIdentifier=104828e3-47e5-11e0-95a9-0017a477044e

      IntegratorReportIdentifier=104828e2-47e5-11e0-95a9-0017a477044e

      Response.type=4

      Sig[0].Name=Application Name

      Sig[0].Value=Qv.exe

      Sig[1].Name=Application Version

      Sig[1].Value=9.0.7646.9

      Sig[2].Name=Application Timestamp

      Sig[2].Value=4c9cdfb7

      Sig[3].Name=Fault Module Name

      Sig[3].Value=KERNELBASE.dll

      Sig[4].Name=Fault Module Version

      Sig[4].Value=6.1.7600.16385

      Sig[5].Name=Fault Module Timestamp

      Sig[5].Value=4a5bdfe0

      Sig[6].Name=Exception Code

      Sig[6].Value=e06d7363

      Sig[7].Name=Exception Offset

      Sig[7].Value=000000000000aa7d

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.1.7600.2.0.0.274.10

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=1033

      DynamicSig[22].Name=Additional Information 1

      DynamicSig[22].Value=5248

      DynamicSig[23].Name=Additional Information 2

      DynamicSig[23].Value=524829f28589da0dd2b9dd41580f2c11

      DynamicSig[24].Name=Additional Information 3

      DynamicSig[24].Value=d9eb

      DynamicSig[25].Name=Additional Information 4

      DynamicSig[25].Value=d9eb82620d6328e35ec6645c2b7ac081

      UI[2]=C:\Program Files\QlikViewDesktop\Qv.exe

      LoadedModule[0]=C:\Program Files\QlikViewDesktop\Qv.exe

      LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

      LoadedModule[2]=C:\Windows\system32\kernel32.dll

      LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll

      LoadedModule[4]=C:\Windows\system32\USP10.dll

      LoadedModule[5]=C:\Windows\system32\msvcrt.dll

      LoadedModule[6]=C:\Windows\system32\USER32.dll

      LoadedModule[7]=C:\Windows\system32\GDI32.dll

      LoadedModule[8]=C:\Windows\system32\LPK.dll

      LoadedModule[9]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll

      LoadedModule[10]=C:\Windows\system32\ole32.dll

      LoadedModule[11]=C:\Windows\system32\RPCRT4.dll

      LoadedModule[12]=C:\Windows\system32\VERSION.dll

      LoadedModule[13]=C:\Windows\system32\PSAPI.DLL

      LoadedModule[14]=C:\Windows\system32\COMDLG32.dll

      LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll

      LoadedModule[16]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\COMCTL32.dll

      LoadedModule[17]=C:\Windows\system32\SHELL32.dll

      LoadedModule[18]=C:\Windows\system32\WINSPOOL.DRV

      LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll

      LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll

      LoadedModule[21]=C:\Windows\system32\oledlg.dll

      LoadedModule[22]=C:\Windows\system32\OLEAUT32.dll

      LoadedModule[23]=C:\Windows\system32\urlmon.dll

      LoadedModule[24]=C:\Windows\system32\CRYPT32.dll

      LoadedModule[25]=C:\Windows\system32\MSASN1.dll

      LoadedModule[26]=C:\Windows\system32\iertutil.dll

      LoadedModule[27]=C:\Windows\system32\WSOCK32.dll

      LoadedModule[28]=C:\Windows\system32\WS2_32.dll

      LoadedModule[29]=C:\Windows\system32\NSI.dll

      LoadedModule[30]=C:\Windows\system32\ODBC32.dll

      LoadedModule[31]=C:\Windows\system32\dbghelp.dll

      LoadedModule[32]=C:\Windows\system32\WININET.dll

      LoadedModule[33]=C:\Windows\system32\Normaliz.dll

      LoadedModule[34]=C:\Windows\system32\WINMM.dll

      LoadedModule[35]=C:\Windows\system32\IMM32.DLL

      LoadedModule[36]=C:\Windows\system32\MSCTF.dll

      LoadedModule[37]=C:\Windows\system32\odbcint.dll

      LoadedModule[38]=C:\Windows\system32\IPHLPAPI.DLL

      LoadedModule[39]=C:\Windows\system32\WINNSI.DLL

      LoadedModule[40]=C:\Windows\system32\dhcpcsvc.DLL

      LoadedModule[41]=C:\Windows\system32\RICHED20.DLL

      LoadedModule[42]=C:\Windows\system32\ntmarta.dll

      LoadedModule[43]=C:\Windows\system32\WLDAP32.dll

      LoadedModule[44]=C:\Windows\system32\CRYPTBASE.dll

      LoadedModule[45]=C:\Windows\system32\UxTheme.dll

      LoadedModule[46]=C:\Windows\system32\SXS.DLL

      LoadedModule[47]=C:\Windows\system32\CLBCatQ.DLL

      LoadedModule[48]=C:\Windows\system32\CRYPTSP.dll

      LoadedModule[49]=C:\Windows\system32\rsaenh.dll

      LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll

      LoadedModule[51]=C:\Windows\system32\wbem\wbemprox.dll

      LoadedModule[52]=C:\Windows\system32\wbemcomn.dll

      LoadedModule[53]=C:\Windows\system32\wbem\wbemsvc.dll

      LoadedModule[54]=C:\Windows\system32\wbem\fastprox.dll

      LoadedModule[55]=C:\Windows\system32\NTDSAPI.dll

      LoadedModule[56]=C:\Windows\system32\WindowsCodecs.dll

      LoadedModule[57]=C:\Windows\system32\apphelp.dll

      LoadedModule[58]=C:\Windows\system32\NetworkExplorer.dll

      LoadedModule[59]=C:\Windows\system32\PROPSYS.dll

      LoadedModule[60]=C:\Windows\system32\MPR.dll

      LoadedModule[61]=C:\Windows\System32\drprov.dll

      LoadedModule[62]=C:\Windows\System32\WINSTA.dll

      LoadedModule[63]=C:\Windows\System32\ntlanman.dll

      LoadedModule[64]=C:\Windows\system32\netutils.dll

      LoadedModule[65]=C:\Windows\system32\cscapi.dll

      LoadedModule[66]=C:\Windows\system32\srvcli.dll

      LoadedModule[67]=C:\Windows\system32\profapi.dll

      LoadedModule[68]=C:\Windows\system32\SspiCli.dll

      LoadedModule[69]=C:\Windows\system32\NETAPI32.dll

      LoadedModule[70]=C:\Windows\system32\wkscli.dll

      FriendlyEventName=Stopped working

      ConsentKey=APPCRASH

      AppName=QlikView 9.00 SR6

      AppPath=C:\Program Files\QlikViewDesktop\Qv.exe