2 Replies Latest reply: Nov 25, 2016 3:58 AM by Amien Amien RSS

    Custom Property - Should this be applied BEFORE publishing app or AFTER?


      Hi guys,


      If you could give me some advice here, I would be very appreciated - shall I apply custom property BEFORE publishing my app, or AFTER publishing my app?

      For my situation, I use custom property and associated security rules as one of the access controls for my clients. I have a multi-nodes server environment set up. To my best knowledge, I don't think when to apply custom property should matter. However, I tried both BEFORE and AFTER. Interestingly, I got different results. (FYI - the custom property / security rule worked on other published apps before)

      I have 2 accounts for testing, one is root admin account, the other is "client" account (Read Only user role). Both accounts are associated with the same custom property. Then I used the same unpublished app for testing:

      1. Test1_app: apply custom property first, and then publish

      2. Test2_app: publish first, and then apply custom property.

      For Test1_app: the root admin account opens it just fine. However, client account gets "No sheets are available" when open the app (As image below)

      For Test2_app: the root admin accounts gets "No sheets are available"; while client account opens it just fine...


      Client AccountRoot Admin Account
      Test1_AppNo sheets are availableOkay
      Test2_AppOkayNo sheets are available


      From the Audit section, I can see both accounts have read access to the 2 apps.

      Did anyone have the similar issue with me? Or if anyone has any insights about what is going on there?

      Please let me know if I missed any details there.

      Thanks in advance,


      Custom property:


      Security Rules:




      User Access Audit: