3 Replies Latest reply: Jun 30, 2011 10:31 AM by David Gold RSS

    Document CAL Corruption - Can't Add or Remove Doc CALs

    David Gold

       

      Hello

      I'm having trouble adding or removing doc CALs from one of my QlikView apps. When I try to add a new user in the Document CALs tab, I get a message the says "ERROR User name "XXXX " contains leading or trailing spaces. Please correct" Trying to delete this problem user results in the same error message.

      This problem started after I upgraded from version 9 to Server version 10 SR1. The server is Windows 2008 64 bit.

      I tried stopping QlikView services and removing .PGO files, but the problem and current Doc CALs remain. I would appreciate any ideas for resolving this problem.

      Thanks,

      David