First time document loading problem

[#1]

I have really big dashboard (~26GB in memory) When I load it in IE-plugin first time it returns and error:

qvp://<document path> could not be opened.

After this I can click Refresh the page and the Document works just fine. It means that the document is keep loading on a server while client session has been interrupted by some timeout. There is no such problem with Ajax client. Initial loading time is about 5 mins.

I have these Performance properties for QVS:

This is the Document Server properties:

Does anybody have any idea why it happens?

QVS version is 10 IR 10.00.8815.6 (x64)

[#2]

Are you creating a log file? It might have some clues as to where to start.

[Anonymous]

Hey Nick,

One thing you might want to look at is setting the document to preload in memory when the QVS Service starts. (This can be found under Documents > User Documents > Doc Name > Server Settings). Should open up faster this way.

[#4]

Preload is not the option. The Document is huge (26-28 GB) in a memory. And I don't want to keep it there forever.

[#5]

Hi Kal,

Let me know which log file are interested with. I can put it here.

Thanks