5 Replies Latest reply: Jul 19, 2016 5:37 PM by Marcos Herrera RSS

    SMTP Mail configuration not works NP 17.1

    Marcos Herrera

      Hi dear Qv Community

       

      I have an Qlik NPrinitng installation 17.1 over Windows Server 2012 r2 Std Edtiion, the server has 16 GB in RAM, and i tried configure a mail server but not works,  the server has access to internet, this is the parameters for configuration

       

      Server Address : mail.quest.com.co

      Port: 587

      Use TLS: Checked

       

      I tried changed the port at 25 and uncheck the  TLS flag, but not works

       

      I tested the conection to mail server with a Telnet and works fine for two ports (587 and 25), the configuration was tested in NPrinting 16 in local machine and works fine

       

      I tested the network trafic (With Microsoft Network Monitor 3.4) in Qlik NPriting Server and i can´t showany process trying conect to mail.quest.com.co

       

      I restart the Qlik NPrinting Services  many times but not works

       

      The following are de Print Screen of task window

       

      P10.PNGP9.PNGP1.PNGP2.PNGP3.PNGP4.PNGP5.PNGP6.PNGP7.PNGP8.PNG