4 Replies Latest reply: Jul 27, 2016 5:12 AM by Gustav Gager RSS

    Qliksense Snapshot manager

    Gustav Gager

      Hi. Im trying to run a backup of my installation using the supplied snapshot manager.

      But when i run it i get an error message saying:

      Object reference not set to an instance of an object., code=-2147467261


      The strange thing is that it detects Sense version 2.2.4.0 but the real version is 3.0.0.0.

      I tried to add the -ver parameter like this: -ver=3.0.0.0 but it did not do any diffrence.

       

       

      Here is the log:

      Backup destination location=C:\Backup
      Database password was provided.

      jul 25 10:20:51 2016:

      The following arguments have not been specified:

       

       

      jul 25 10:20:51 2016: Warning: No supporting content directory provided. If no supporting content is intended this message can be ignored

       

       

      jul 25 10:20:51 2016:Certificate password

      jul 25 10:20:53 2016: Backing up system, this may take a while...

      Backup logfile: C:\Program Files\Qlik\Sense\Repository\Util\RepositorySnapshotManager\logs\snapshotManager_2016072510242053.log

      jul 25 10:20:53 2016: Backing up system...

      jul 25 10:20:53 2016: Initializing backup...

      jul 25 10:20:53 2016: Creating backup directories...

      C:\Backup\.2016-07-25-10.20.53-Z.backup created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Certificate created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Database created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Logs created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Apps created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Content created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\Extensions created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\ArchivedLogs created
      C:\Backup\.2016-07-25-10.20.53-Z.backup\AppContent created

      jul 25 10:20:53 2016: Obtaining base installation path...

      jul 25 10:20:53 2016: Searching registry for product installation information...

      jul 25 10:20:53 2016: Found Qlik Sense installation path, checking...

      jul 25 10:20:53 2016: Installation directory hierarchy ok

      jul 25 10:20:53 2016: Found PostgreSQL version directory, checking...

      jul 25 10:20:53 2016: Detected PostgreSQL version directory to be: 9.3

      jul 25 10:20:53 2016:  Writing PostgreSQLVer to backup configuration file.

      jul 25 10:20:53 2016:  Writing Hostname to backup configuration file.

      jul 25 10:20:53 2016: Qlik Sense Version Detected: 2.2.4.0.

      jul 25 10:20:53 2016:  Writing SenseVersion to backup configuration file.

      jul 25 10:20:53 2016:  Writing SenseSetupPacketFileFullPath to backup configuration file.

      jul 25 10:20:53 2016:  Writing SenseRootPath to backup configuration file.

      jul 25 10:20:53 2016: Checking for custom application location in the local database...

      jul 25 10:20:53 2016: No custom application location was detected.

      Exception in thread main, msg=Object reference not set to an instance of an object., code=-2147467261