1 Reply Latest reply: Aug 3, 2016 1:53 AM by Agnivesh Kumar RSS

    Cannot access document when in modal condition when using NPrinting 16

    Aiolos Zhao

      Hi all,

       

      I'm new to NPrinting, and I have installed the NP 16 now, and it works well.

       

      But I found a problem, when I new or edit the report template when using Excel report, it always show "cannot access document when in modal condition". Then I can't see any objects in template editor.

       

      I don't know what's the problem, could you please help with that?

       

      NP2.JPG

       

      NP3.JPG

       

      Do you know why and how to solve that?

       

      Thanks.

       

      Aiolos Zhao