6 Replies Latest reply: May 5, 2017 6:19 AM by Jim Chan RSS

    NPrinting 17.1 Connection issue. Cache column shows "Connection request purged due to connection error"

    Yashaswi Bhatnagar

      Server windows: Windows 2008 R2

      NPrinting 17.1.1 is being setup on the same place which has Qlik Sense application hub.


      Steps taken:

      1. Setup installation through user account which has admin rights on the server.

      2. Installed certificates of the Qlik Sense application.

      3. Added an engine with machine name of the server.

      4, Tried creating new user and connection using both same and different names.


      The error came up after setting up the new connection.


      Please suggest steps to resolve this..

      Please find attached a screenshot of the error message.