2 Replies Latest reply: Aug 9, 2016 8:25 PM by Steve Settle RSS

    Dashboard randomly missing data, QV11 on publisher with section access

    Steve Settle

      On a routine basis (every 1-3 months) we are finding one of our QV11 dashboards is missing data when published.  The missing data are records in list boxes, as I have seen so far at least.  In other views, like tables, the missing records still exist.  Section Access is utilized on this dashboard.  We have not had this issue on other dashboards without section access.


      Once it occurs, the problem persists through multiple daily publisher reloads.  It can occur for individual users, or for all users.  We made sure selections were cleared and also removed the last document state.  We reloaded the dashboards in the publisher.  The problem persists until we reboot the publisher, which is a very undesirable solution!  It does not exist when viewing the dashboard in Personal Edition.

       

      Has anyone worked their way through a similar issue?  What did you do?