1 Reply Latest reply: Aug 26, 2016 2:27 PM by Michael Tarallo Branched to a new discussion. RSS

    Qlik Sense Installation failure

    Paddy Chan

      Hi all,

       

      One of my customer tried to install Qlik Sense but failed, the below error prompted.

      2016-08-26 14_17_59-Microsoft Office 2010.jpg

      The customer is running on Windows 7 64 bits, and he install Qlik Sense with administrator rights, the same message prompt when installing and uninstalling Qlik Sense. I’ve attached the Log file for reference.

      Does anyone have idea how to solve it?


      Thank you!

        • Re: Qlik Sense Installation failure
          Michael Tarallo

          Hi Paddy - try this

           

          • log in with user creds
          • go to: C:\Users\<user>\AppData\Local\Temp\QlikSenseBrowserCache
          • Delete: QlikSenseBrowserCache
          • Reboot
          • Reinstall

           

           

          Let me know

           

          Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

           

          Regards,

          Mike Tarallo

          Qlik