4 Replies Latest reply: Sep 14, 2016 1:27 PM by Rohit Kumar RSS

    connection lost

    Ali Hijazi

      Hello

      we got QlikSense server and there are apps deployed

      in the office users log in and open the apps successfully

      We gave the server machine a real IP so that users when they are outside the office can access the apps via their phones (internet)

      however whenever users supply their credentials, they get the message saying "Connection Lost" and they keep getting this message even if they press refresh button

      error_timeout.png

      please advise

       

      Message was edited by: Ali Hijazi