Qlik Sense 3.0 & 3.1 white screen with error -118

[#1]

Hi all,

In version 3.X I face a white screen with the following error when launching the app:

Could not Reach http://localhost:4848/hub with error (-118).

As suggested in other posts I tried:
- Reinstalling as admin
- End dispatcher task and launch as admin
- Clear browser cache

I am running on Windows 10 with Chrome browser.

Please note that using previous version of Sense (below 3.X) works (I had to downgrade to be able to dev.).

Please advise,

Nicolas

[#2]

Hi,

Support helped me solve this issue via article : https://qliksupport.force.com/login?ec=302&inst=D&startURL=%2FQS_CaseWizardKnowledgeArticle%3FId%3Dk...

Hope it helps others too.

Cheers

[#3]

This doesn't help.  Some people won't be able to login to that page, here is the resolution from this page:

Resolution

Try below steps: Locate the Qlik Sense Desktop installation, default under C:\Users\user_name\AppData\Local\Programs\Qlik\Sense In that folder, open the file "services.conf" in notepad for editing In the top of the conf file should see a section [globals] where it says LogPath="${HOMEDRIVE}${HOMEPATH}\Documents\Qlik\Sense\Log" Change the LogPath to the actual log directory, as default: "C:\Users\user_name\Documents\QlikSense\Log" Restart your Qlik Sense Desktop