1 Reply Latest reply: Oct 7, 2016 6:47 AM by Lakshmikandh Karthikeyan RSS

    failed to run upgrade 2.1 to 3.1 : Install Failed

    Amien Amien

      [060C:0D74][2016-10-07T11:50:08]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d8ba40f5-bc32-4ce1-9dda-2a261cf3c1f0}, options: 0x0, disable resume: No

      [060C:0D74][2016-10-07T11:50:08]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{d8ba40f5-bc32-4ce1-9dda-2a261cf3c1f0}, resume: Active, restart initiated: No, disable resume: No

      [060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to create run key.

      [060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to update resume mode.

      [060C:0D74][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to begin registration session.

      [1EBC:15E8][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to begin registration session in per-machine process.

      [1EBC:15E8][2016-10-07T11:50:08]e000: Error 0x80070005: Failed to register bundle.

       

      anyone seen this before?