Just to be clear - is this an Excel Binary type file? - If so - have you verified that it works with Qlik Sense Desktop? I believe what you may be using is a Binary Excel file that this type .xlsb. Can you save this as a .xlsx and try again?
I have attempted to use this (attached) and I get unsupported file format,
If I save as and Excel Workbook.
So please let us know.
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just sharing another issue I've came across lately.
Was using Microsoft Azure Information Protection tool build in Excel (Version 126.96.36.199).
When I've triad to import xlsx to Qlik Sense Desktop (September edition) have received the incorrect format information (screen attached).
The solution was not perfect but worked - I've taken the protection off and xlsx file was imported with no further issues.
QS_Failure_BIFF.PNG 7.7 K