6 Replies Latest reply: Feb 8, 2017 10:00 AM by Anna Klimkova RSS

    An error occurred

    Troy Blank

      I get this error at random times, with or without user interaction. Very baffling.

       

      An Error Occurred

      The app has been closed. To continue working, please refresh the app.


      Attached is the js error that shows, I can't figure out what causes it but it seems to be a deep seeded issue in the Qlik code. Anyone have this issue or know how to fix it?


      I am on Qlik sense 3.0 src3 -- Which is up to date as a few weeks ago, but I might need to look into upgrading soon.



        • Re: An error occurred
          Troy Blank

          UPDATE:

           

          I have updated to 3.1, and noticeably it's more stable, but still has major issues. Also it takes you to the Base Sheets page an not the hub. See error screen shot attached, and error code below. This is pretty bad for our application as it's showing users what's behind the curtains. Any help on these errors would be appreciated.qlikError.jpg

          require.js?1474643886398:44TypeError: Cannot read property 'Invalidated' of undefined
              at G (client.js??1474643886398:167)
              at client.js??1474643886398:167
              at n.$digest (require.js?1474643886398:45)
              at require.js?1474643886398:45
              at e (require.js?1474643886398:43)
              at require.js?1474643886398:43(anonymous function) @ require.js?1474643886398:44(anonymous function) @ require.js?
          1474643886398:44$digest @ require.js?1474643886398:45(anonymous function) @ require.js?1474643886398:45e @ require.js?1474643886398:43(anonymous function) @ require.js?1474643886398:43
          
          require.js?1474643886398:44TypeError: Cannot read property 'getLayout' of undefined
              at client.js??1474643886398:167
              at n.$digest (require.js?1474643886398:45)
              at require.js?1474643886398:45
              at e (require.js?1474643886398:43)
              at require.js?1474643886398:43
          
          • Re: An error occurred
            christian ortiz

            Hi,

             

            Did you solve the problem?

             

            Thanks.

             

            Regards

            • Re: An error occurred
              Jorge Rampinini

              Hello, Troy

               

              Could you figure out what was causing your problem?

              We are having the same issue here. App works OK when running from the server (remote desktop) but from client browsers we get the "app has been closed" sooner or later (Sadly, it is more sooner than later).

              We are running a virtualized server, and just to diagnose, we installed a physical PC. In that PC error is less frecuent, but still happens.

              I you could share your experience it will be welcome!

              Thanks,

               

              Jorge R.