3 Replies Latest reply: Oct 11, 2017 9:59 AM by Andrew Moberg RSS

    NPrinting 16 Alternative to Alternate State

    Cassandra Baqir

      I am told Alternate States are not supported in NPrinting. My QVW was originally locking in PROCESS_STEP and using Alternate States but it wasn't working. Does anyone have a suggestion on how I can accomplish the following - same 2 charts with the following filters to provide output like the screenshot of the template below:


      1. FY17 (Set as report filter)
      2. Cycle on SERVICE_AREA (Paging set up)
        1. PROCESS_STEP: Ticket Created & Ticket Closed
        2. PROCESS_STEP: Ticket Created & Submitted to Routing
        3. PROCESS_STEP: Routed & Fully Approved
        4. PROCESS_STEP: Fully Approved & Ticket Closed


      10-17-2016 1-20-10 PM.jpg