0 Replies Latest reply: Nov 2, 2016 3:52 PM by Cassandra Baqir RSS

    Gantt Chart - Hide Extra Dimension?

    Cassandra Baqir

      I have this cool view via a Gantt chart to look at a single ticket's journey. It includes class buckets to indicate the number of days in each step. It looks like this when selecting DEFECT_ID 2466:

       

      11-2-2016 12-46-14 PM.jpg

       

      The problem, however, is visible if you click on a Queue step like ERC - Routing. As you can see highlighted in yellow, one of my dimensions  DEFECT_GPQ_START is showing instead of the 7 day buckets. How do I get this field to not display on my chart but remain as a dimension to maintain the functionality? I still want to see the  <7, >21 etc class buckets on the y-axis.

       

      11-2-2016 12-45-38 PM.jpg

       

      thanks!