3 Replies Latest reply: Nov 11, 2016 3:39 PM by Simy Joseph RSS

    Adding another RootAdmin seems to "Inactivate" the Initial RootAdmin... Why?

    Simy Joseph

      Hello Everyone,


      I installed Qlik Sense Enterprise with a "Service" account. Which makes that "Service" account the RootAdmin. This account has Admin rights on the server etc.


      After this I added myself as the Root Admin . Once I did that , I see that the "Service" account became "Inactive".


      Is there a limit to how many RootAdmins there can be on  Qlik Sense Enterprise? Or is there something else I am missing...


      As a result of this, (I think ,)  the Reload License Monitor and Operations Monitor tasks have Failed to execute successfully.


      Anyone have any ideas on this?


      Thanks to you all in advance!


      Kind Regards