7 Replies Latest reply: Jun 11, 2017 1:32 PM by Steve Dark RSS

    Where Are The Log Files For SMTP in NPrinting 17.2

    Steve Dark

      Hi,

       

      We are having a few issues with NPrinting 17.2, one of which is emails taking a long time to arrive.  We are struggling to see progress of tasks running, and specifically want to see when NPrinting is talking to the SMTP server and comparing that to when the email comes through.

       

      I've seen this section on logging:

      https://help.qlik.com/en-US/nprinting/17.0/Content/AdministeringQVNprinting/Logging/Logging.htm

       

      However, I've not seen anything in here about when emails are being fired off.

       

      Does anyone know where these log files should go to?  ath do you have any ideas on this?

       

      Being able to see where the generation process any tasks are would also be a very big help - but that's a different thread...

       

      We have 17.2 pointing to a Qlik Sense Server.

       

      Cheers,

      Steve