1 Reply Latest reply: Dec 22, 2016 3:15 PM by Marcos Herrera RSS

    Qlik NPrinting Enginee Service not star after upgrade (17.2.0 to 17.2.1) and new installations

    Marcos Herrera

      Hi Dear QV Community

       

      Yesterday i donwloaded the new realease to Qlik NPrinting (17.2.1) and made an upgrade from 17.2.0 (Works fine in this version) to 17.2.1, i followed the steps from Release Notes (1. Backup, 2. Stop All Servives 3. Verify the stoped proccess 4. Upgrade) when the installation process finished the Qlik NPrinting Service not runs, some times show me error message "error 1067 the process terminated unexpectedly".

       

      Some notes:

      1) The QlikView Desktop version is 11.2 SR15, are licensed with a Local Client

      2) The user that runs Qlik NPrinting Windows Services are included in local administrator group and logon as a services local policies.

      3) The other Qlik NPrinting Windows Services works fine.

       

      Actions to try solve the issue, but not works

      1) I tried with full unistalation, clearing all files (AppData, ProgramData, Common Files, Program Files) and made a new installation with 17.2.1 installer files

       

      2) Install a new server (virtual machine) With Windows 2012 R2 Ent Ed, installed .Net Framework 4.6.2, made all prerequisites respect to the windows user services, local policies, adminisrtator groups, QlikView Desktop licenced, all windows updates installed.

       

      Thanks for ur help