Check your Show and Map Service is ON.
Also check the Latitude and Longitude correctly mapped to the location,
You would need
GeoMakePoint(Latitude,Longitude) as GeoKey, <<< write this in Script Editor and use GeoKey as Points Layer. (if you've not already done it).
you can also add your own maps provided by Qlik Sense.
Switch off Map Service and use any of the links in URL