1 Reply Latest reply: Nov 30, 2016 8:42 AM by Miguel Angel Baeyens de Arce RSS

    Access Point Error- "Message :No Server"

    Nishant Venugopal

      Dear team,

      Anybody is having the any idea about the below mentioned error on access point.

      "Message :No Server".

      Also in Windows event log am getting below mentioned error for all qlikview services while restarting.

      "System.Exception: The communication with QlikView Server failed (TimedOut)! || at QlikTech.NetClient.QvClient.GetMessageDataFromSocket(Byte[] buffer, Double timeout) || at QlikTech.NetClient.QvClient.GetMessageSizeFromSocket(Double timeout) || at QlikTech.NetClient.QvClient.Execute(Byte[] request) || at QlikTech.NetClient.QvClient.Execute(String request) || at Wrappers.QVSWrapper.CallFunction(String methodName, String iStartElement, String iStartAttribute, IXmlSerializable arguments, IXmlSerializable outpar, String& message, Byte[][] attachments) || at Wrappers.QVSWrapper.GetAdminDocList(eDocumentListType i_ListType) || at QMSBackendCore.Communication.QlikViewServer.GetAdminDocList(QlikViewServerResource qvsResource, eDocumentListType listType) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()"

        • Re: Access Point Error- "Message :No Server"
          Miguel Angel Baeyens de Arce

          That usually means that the QlikView Server service cannot communicate with the QlikView Web Server service (QVWS or IIS). So some steps to troubleshoot the issue:

          • Are all services running with the same account?
          • If they are in separate machines, does the service account has local admin access to each other QlikView server component?
          • Using QlikView Desktop and the service account, can you open the documents via QVP (File > Open In Server)?
          • If IIS is present, is QlikView Web Server service shut down and vice versa?
          • Does it work if you change the name server by the IP address in the QMC?
          • Is port 4747 open inbound and outbound it all servers and clients (check ports here)?

          If all the above fails, I would recommend to contact Qlik Support.