3 Replies Latest reply: Dec 7, 2016 3:35 PM by Chip Matejowsky RSS

    Reg- Qlikview Jobs failure in the PROD

    Mvrchowdary Rao

      Hi Team,

      In the Qlikview Production QMC we have seen multiple jobs got failure , but we cant find any Error in the  Log file. But if we refresh manually second time the jobs are getting completed.

      Could  anyone please say me the reason and also I have checked with Server team regarding the Issue   they have sent the log file please find the attached and let me know the root cause to solve the issue.

        • Re: Reg- Qlikview Jobs failure in the PROD
          Peter Cammaert

          You posted part of the Windows event log, which doesn't contain any QlikView -specific details.

           

          Can you post the DocumentLog.txt and TaskLog.txt files instead? Especially the TaskLog if the problem isn't caused by a script execution error.

          • Re: Reg- Qlikview Jobs failure in the PROD
            Chip Matejowsky

            Which log(s) are you consulting? You'll want to review the QlikView Distribution Service task log of the failed reload task, along with the document log of the QVW file associated with the failed task, not Windows Event logs. By default, the task logs are stored in %ProgramData%\QlikTech\DistributionService\1\Log\DateOfTask\NameOfTask. If you have configured the QDS Application Data Folder in a different folder, you can check the location by looking in the QMC > System > Setup > Distribution Services > QDS@ > General tab. If document logging is enabled, it will be stored in the same directory in which the QVW file is housed. If document logging is not enabled, you will need to open the QVW file in QlikView Developer, click Settings > Document Properties > General tab and ensure the Generate Logfile checkbox is ticked. Then run the reload task so that the document log is generated.

             

            You should then review the task log - scroll to the bottom and read upward until you come across "Error." If you see something similar to "Source document did NOT reload" then you need to review the document log for the error.

             

            Once you have these logs, post them here.