0 Replies Latest reply: Dec 5, 2016 1:38 PM by Brantley Hobbs RSS

    QS 3.1 Ops Manager fails to reload

    Brantley Hobbs

      Hi all!


      QS Enterprise 3.1 Ops manager fails to reload.  Has never reloaded since the initial installation.


      The "Operations_Monitor_Reload_Stats_3.1.0.txt" file tells me "There was a problem fetching data from QRS via the REST connector. Reload terminated.".  Following a lead on another discussion post, I have verified that the sa_repository account is RootAdmin, but it still fails.  I also am not running behind a virtual proxy.


      I didn't see anything that made any sense to me with the scheduler logs turned up to debug, but with the proxy logs turned up to debug, I got the following:


      "Failed to acquire user principal name from directory services  Server names cannot contain a space character"


      Anyone have any ideas?  This is frustrating.


      Thank you!