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Re: NPrinting Designer crashes when trying to generate reports
David Penny Jan 26, 2017 4:43 AM (in response to francesco xodo )Hi Francesco
Have you been able to resolve this? I have a client experiencing the same issues: Excel crashes, and Word and Powerpoint open, but with distorted displays. The environment sounds the same as yours, but the PC is a Surface Pro 4. What hardware are you using?
Thanks
David
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Re: NPrinting Designer crashes when trying to generate reports
francesco xodo Jan 26, 2017 10:21 AM (in response to David Penny )I am not 100% sure but it looks like NPrinting does not support Windows 10. If anyone can confirm this would be much appreciated, thanks.
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Re: NPrinting Designer crashes when trying to generate reports
David Penny Jan 27, 2017 4:25 AM (in response to francesco xodo )NPrinting definitely works with Windows 10; I'm using it! The only difference with my client is that Windows 10 is running on a Surface Pro.
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Re: NPrinting Designer crashes when trying to generate reports
Daniel Jenkins Jan 29, 2017 7:14 PM (in response to francesco xodo )Hi Francesco,
NPrinting 16.x is not supported when run on Windows 10. It may work but it has not been tested on that version. If you open a case with Qlik Support you will be asked to reproduce the issue on a supported OS version before an engineer will investigate. Check: Requirements for NPrinting 14 and following versions up to NPrinting 16
NPrinting 16.x and NPrinting 17.x Designer are 32 bit Windows applications.
HTH - Daniel.
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Re: NPrinting Designer crashes when trying to generate reports
David Penny Jan 30, 2017 4:50 AM (in response to Daniel Jenkins )Hi Daniel
It may not be supported, but it does work. However, the issue with the Surface Pro goes away when the laptop is docked. I suspect the problem is related to display/port drivers.
Thanks
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Re: NPrinting Designer crashes when trying to generate reports
francesco xodo Jan 30, 2017 9:30 AM (in response to Daniel Jenkins )Thank you very much Daniel!
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Re: NPrinting Designer crashes when trying to generate reports
emanuele monti Jan 31, 2017 11:31 AM (in response to David Penny )Hello everybody,
I have same issue: Excel crashes, and Word and Powerpoint open, but with distorted displays. (Windows 10 and Office2013).
Have you find any solutions?
I have tried on other PC (Windows7 and Office2010) and this is ok!
Thanks
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Re: NPrinting Designer crashes when trying to generate reports
francesco xodo Feb 1, 2017 4:29 AM (in response to emanuele monti)Hi Emanuele,
I think Daniel gave the right answer, you can find it in the thread.
Regards
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