7 Replies Latest reply: Dec 14, 2016 1:22 PM by nihal n RSS

    QlikView Server Upgrade from 11.00 IR to anything above 11.20 SR5?

    nihal n

      Hello All,

       

      We have a plan to upgrade the QV server 11.00 Initial Release to anything above 11.20 SR5 or higher on the server to support IE11,  someone please suggest us which version we can go within the 11 SR versions so that everything will work perfectly after upgrading.

       

      Do we need to pay any extra maintenance fees while upgrading to the another SR? and as of now we have a "QV 11 upgrade and migration document" in place to follow to upgrade the server and the publisher license, beside this do I need to consider any other steps ....Please advise.

       

       

      Thanks,

      Nihal

        • Re: QlikView Server Upgrade from 11.00 IR to anything above 11.20 SR5?
          Rob Wunderlich

          I would recommend 11.2 SR15. If you are current on your annual maint payments, then you are entitled to the SR upgrade at no charge.

           

          -Rob

          • Re: QlikView Server Upgrade from 11.00 IR to anything above 11.20 SR5?
            Chip Matejowsky

            Hello nihal,

            RE:if you have to pay maintenance fee,  check the LEF of your QlikView Server license. Pay close attention to the product level provision, such as PRODUCTLEVEL;10;;2017-06-29. The date at the end of this line is the date which support maintenance lapses. If the date is in the future, like sometime in 2017, then you are fine and can upgrade to any released version of QlikView. If the date has since lapsed, like 2015-01-01, you can only install versions which were released prior to the date. So given the example date of 2015-01-01, you couldn't upgrade to version 11.20 SR15 as it was only recently released. If you the support maintenance date in your QlikView Server LEF is fairly old, you should contact your account manager in order to be current with your support maintenance.