1 Reply Latest reply: Dec 20, 2016 5:52 AM by Bryan Duffy RSS

    Service Account User causing Engine to fail

    Bryan Duffy

      Hi,

       

      I've been using Qlik Sense server for several months with the QS Engine Service, Printing Service & Service Dispatcher all running under my profile. I am set up as a local admin on the server itself.

       

      I have asked our IT team to create a service account with the same access (i.e. local admin) that will replace my profile. When I apply the new account to the services on the server, they all start fine. However, the hub will not open (balance loading error), and in the QMC I get see an alert that the Engine & Printing nodes have stopped. As soon as I switch back to my profile, everything works as expected. When I check the logs I don't see anything that would indicate what the issue is - or at least anything I understand, I've attached it below.

       

      Any ideas as to what is missing or required?

       

      Thanks for any advice.

      Admin.PNG