15 Replies Latest reply: Dec 19, 2016 6:11 AM by Abu Sayeed Baseer RSS

    Qlik Sense Root Admin Login Issue

    Abu Sayeed Baseer

      Hello All.

       

      Issue:- Unable to login using Root Admin ID.

       

      we are  using Qlik Sense 3.0. We created Three Root Admins and one test user. It was working fine. But Today(i.e.Dec 19th 2016) when we try to login to the Qlik sense using ROOT ADMIN Credentials. not getting the access again and again asking for username password.

       

      When we try to login using the Test User (not an admin) logged in successfully. but to work on the apps we need to logged in using Admin access.

       

      I tried to troubleshoot by repairing the installation but there is no use. and tried to access using different browsers still we cant access the the QMC or Hub facing the same issue. Can anyone please help in this regard.