2 Replies Latest reply: Jan 6, 2017 8:50 AM by Tanya Ruppell RSS

    Problems using ldap

    Tanya Ruppell

      Hello,

       

      I have a user directory connection set up to an ldap server. It is sync'ing fine and I have assigned tokens, but the users are still not able to log in. I've checked the ldap logs, I see it responding to the request, and I'm certain the password is correct.

       

      Can anyone provide any guidance on what might be wrong or how I can go about troubleshooting this problem?

       

      Thank you,

      Tanya