3 Replies Latest reply: Feb 18, 2017 12:47 AM by Shraddha Gajare RSS

    One user cannot see app

    Godfrey Daniels

      User 1 and User 2 are both in Active Directory group A.  App A is published to stream A, which is visible to group A.  But User 1 can see App A and Stream A, and User 2 cannot.

       

      Admins did an audit and it showed that User 2 has read on the app, and read and publish on the stream.

       

      There is section access in the app, but I don't think that can be related to the problem, because:

      • section access is based entirely on Group A, and works for User 1, and
      • even if User 2 were locked out of all data by section access, shouldn't he still see the stream and app, the app just won't open?

       

      I would be grateful for any advice on what else to look at.

       

      Thanks